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Warranty Information

New Production Instruments

Vintage Vibe warrants its VV44, VV64, VV73 and Vibanet electric pianos to be free of defects in materials and workmanship within normal use for a period of 1 year from the date of shipping or pick up. This warranty is provided to the original purchaser and is nontransferable. The manufacturer warrants tines and strings for a period of (90) days. Defective parts identified during the applicable warranty period will be replaced or repaired without charge if performed by a Vintage Vibe authorized service center. Any repair or service performed by any entity other than an authorized service center is not covered by this warranty. The customer is responsible for all costs incurred transporting the equipment to and from the service center. The customer is responsible for any and all charges if no issue is found with the instrument. Vintage Vibe will not be held responsible for lost time wages or any other losses due to our product or services.

 

Restored Instruments

Vintage Vibe warrants fully restored pianos to be free of defects in materials and workmanship within normal use for a period of ninety (90) days from the invoice datel. This warranty is provided to the original customer and is nontransferable.  The manufacturer warrants tines, reeds and strings for a period of (30) days. Defective parts identified during the applicable warranty period will be replaced or repaired without charge if performed by a Vintage Vibe authorized service center. Any repair or service performed by any entity other than an authorized service center is not covered by this warranty. The customer is responsible for all costs incurred transporting the equipment to and from the service center. The customer is responsible for any and all charges if no issue is found with the instrument.

 

Repair Services

Vintage Vibe warrants its repair services to be free of defects in materials and workmanship within normal use for a period of thirty (30) days from the invoice date. This warranty applies only to the work performed and parts installed as detailed on the service invoice. This warranty is provided to the original customer and is nontransferable. Defective parts identified during the applicable warranty period will be replaced or repaired without charge if performed by a Vintage Vibe authorized service center. Any repair or service performed by any entity other than an authorized service center is not covered by this warranty. The customer is responsible for all costs incurred transporting the equipment to and from the service center. The customer is responsible for any and all charges if no issue is found with the instrument.

 

Parts

All parts purchased from the Vintage Vibe website come with a 30 day warranty. Any part returned for any reason and no issues are found by Vintage Vibe the customer will then be responsible for reimbursement of the time it takes to evaluate said part.

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