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Customer Emails
Here's a collection of memorable emails we have received from customers, both good and bad.
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I'm somewhere between Georgia and PA...I've spent a few days working on some of the most rewarding music I've ever been a part of!
In all seriousness, I'm not exactly sure what kind of crazy ninja magicians you have working over there...but, the timing for this delicious work you guys did is perfect. It looks and sounds like a piece of creamy steak.
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Just wanted to say thanks again for all of your fabulous products. Here is a pic of my recently completed Rhodes tolex/rehab project which was done using 100% Vintage Vibe products!
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I wanted to let you know how happy my wife is with her new Rhodes. It pretty much took over our whole weekend, it just sounds so good. She was jamming nonstop.
Thanks so much.
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You guys did a great job on the Rhodes. I cant stop playing it because it sound so good. Thanks a lot for all your help it is greatly appreciated.
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Just wanted to say thanks for the great work you did on this piano - this is the most expressive instrument I own. And it was a pleasure to see the shop where you restore these beautiful instruments. You're truly artists. Best to you for the future.
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We have not stopped playing the Wurly. Thanks so much for a great job. We are a customer for life now. The Wurly sounds great and the action is smooth as silk. Thanks again. Please feel free to use me as a reference any time.
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Just wanted to say thanks for the speedy turn around and top notch service and products. My Rhodes project would be a heap without your help! I really appreciate it and I hope I've turned some of my friends onto Vintage Vibe.
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Thanks for the great product. The Stage Vibe is the shit! Makes my Mark I sound like new. Thanks again!
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Ok, the miracle mod is done! My friend who wouldn't touch my Rhodes over his Nord has eaten his words now. The action is amazing! Thanks a ton!
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I put the Stage Vibe in yesterday evening (very late) and.... Great Preamp!!! I play my Rhodes on a vintage Fender modified (not by me!!) vibrasonic amp (without reverb and tremolo), and it sounds fantastic! Now I have enough power to send to my Fender amp, and your tremolo is great too!
Thanks and best regards from France
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Your amp and pre amp does work perfectly . The original amp didn't sound as good when it was new. Thanks for the offer to answer any questions about installation. However it went so well I didn't need any assistance. I am sure I will be back to Vintage Vibe for other needs.
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I've been wanting to drop you a note of appreciation, and that recent exchange about prices at the Rhodes forum with the clueless guy gave me a little push.
I bought a restored 200A from you, I guess a couple years ago. It has been absolutely wonderful; sound, keyboard touch, reliability.....everything. I love playing it, and folks always comment on what a nice-sounding instrument it is.
Your skills are widely recognized and very much appreciated, as is your professionalism and your concern for quality. Folks who know what they're getting know that your prices are extremely fair.
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I just want to tell you how much I appreciate your excellent service. Returning my email question within the hour I sent it. Rock! I wish more companies cared about their support as much as you. My Wurli sounds great. I got my order promptly and... You are doing a great service for the world, by helping us make better music.
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3 shows in on this current tour- the wurlitzer sounds and feels fantastic...As usual i'm carrying a nord as back- up but I'm hoping it stays in the trailer.... So far so good though...
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I just wanted to say that you guys really do a fantastic job. I always get whatever parts I order from you right away. No lead time! It appears you ship it right out after you see the order. Really great service and a great resource. I am a jazz pianist in the Boston area who plays quite a lot (luckily) and a few years ago I took out my old '74 Rhodes which I've had since 1989 and just started using that again. I was becoming more and more frustrated with the digital pianos and realizing that hey, the Rhodes was all we had back then...even in the 80's really (for jazz gigs...or at least what I had) and so be it- I sold the other keyboards and now just play the Rhodes again. Anyway, the guitar player with whom I play with in a fusion group has a slightly older year Rhodes in his basement where we rehearse that I've been fixing little things here and there. You guys are a great resource and again, your customer service is really great. (I also break tines on occasion and first found you when I was looking to get some replacements a while back. Hee hee!)
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Best and fastest customer service I think I have ever gotten! Thanks a lot!
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Just wanted to say Big Thanks! for the video's, they really helped me getting started on restoring my Rhodes. Really, they're great!!
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Just writing to let you know the amp arrived safely, and I'm totally digging it. What a beauty. I really like the way it sounds. It's what I was wanting to get from my 1973 Deluxe Reverb (which I recently sold) but never could. A nice firm bass and some tonal balance. I believe it's trem. and reverb is nicer than the Fender too, It seems more integral, less added on. I didn't think I'd like a ceramic speaker, but I do - It sounds very good.
Thanks so much. You guys were a total pleasure to deal with, and have a cool thing going on.
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(in reference to a restoration)
It's here and it's absolutely wonderful! Thank all of you so much- I am thrilled!
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I received my new preamp yesterday,and installed it this afternoon. Wow,this piano never sounded so good! Great product,many thanks. Peter
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Hi Chris, and everyone at Vintage Vibe,
I've been a customer a couple times, and I'm feeling a little sentimental right now and had the urge to thank you guys for all the great services and support you provide for the Rhodes and vintage keys community around the globe. You're my go-to source for everything Rhodes, and you're constantly bringing out new products, replacements and innovative new mods, filling the supply gap that might be potentially crippling for folks like me who have a passion for old, brittle, mostly discontinued equipment. I just wanted to thank you for continuing to be such a reliable supplier and for putting so much effort into what you do. Couldn't do it with out you!
I will be spending a bit of money on your website soon.. can't wait to try that backcheck mod. Just trying to do my part to support you guys. (Hmm, and maybe my unabashed flattery will win me some kind of flattery discount..)
Thanks again, keep it up! Your efforts do not go unappreciated--
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I live in Berlin and have a Farfisa, a Crumar and a Yamaha BK-5 Organ. I thank you for showing your repair videos, because I can learn some aspects of repairing. Here its difficult to find someone who repairs organs and even its hard to get the service manuals.
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Dear Chris
I don't think I ever got around to thanking you for taking the trouble to find the UK wing bolts for me - it was most appreciated.
They arrived safely and have added more than their value in the satisfaction of seeing an instrument return to its former glory.
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just wanted to tell you how kick-ass this piano is now.
plays like an old friend.
THANKS!
roger
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Chris, I rehearsed with my 54 the other night and it was unbelievable.
Thanks so much. It sounds rad, and plays better than I ever expected.
Sami.
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Many thx vintage guys ;) definatelly you are my idols!!!!!
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Chris,
Just wanted to say thanks for the great job you guys did on my Wurly. It
arrived yesterday and it sounds and plays great. Money well spent in my
book.
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Thanks for running such a great business!
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I found your videos on youtube. Holy crap they're awesome. I was up all night
watching them and can't wait to dive in and get my baby back in tip top shape.
Your website is amazing and you can tell that you guys have a true love and
respect for these instruments. Thank you again so much for your help.
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In regards to a Stage Vibe Purchase
I purchased your Stage Vibe for my Mark II a few weeks ago and I just wanted to
give you some feedback. Initially I was a little ticked off about it. It doesn't
exactly fit on a Mark II - there's a small gap between the top of the rail and
the front lip of the top. I called and asked you guys about this and you
basically said "oh yeah, it doesn't exactly fit on a Mark II." I wish you had
indicated that before I purchased. However, a bit of electrical tape hides the
gap pretty nicely now. As far as the Stage Vibe performance is concerned, this
thing really is brilliant. The EQ options really bring out the sound of the
piano nicely and eliminate the muddy tone of the original rail. And the tremolo
is not only truly gorgeous, it's also an absolute dead-ringer for the original
Suitcase tremolo, which is the sound you want. So, great job on the Stage Vibe.
It's made my Mark II so much more enjoyable to play and sound like a real
Rhodes.
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Hi Chris,
I got the stage vibe today - wow it's sounding amazing! very happy with it..
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In regards to a you tube video of a restoration:
Thats my piano they rebuilt- you should have
seen the condition before- it was SO hammered I almost threw it in the dumpster
as did the previous owner. Almost every note was unplayable and it was sort of a
lumpy black finish- I let vintage vibe pick the paint job colors and i love it-
these guys are amazing at restoration. Highly recommended __________________________________________________________________________________
thanks for all your help. i love the company and the work it does. your youtube vids gave me the confidence to refurbish my own Rhodes. keep up the good work
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Just wanted to let you know how pleased I am with
the Stereo Vibe. Installation was straightforward and,
more importantly, it sounds great! Thanks for putting
together a great quality product.
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