All repairs are different. What you might think it needs is probably just the tip of the ice berg; without us first seeing the instrument and discussing it with you we cannot say. Although ultimately we will perform only what you wish for. We will say that we do have a minimum charge of 250.00 for any job on a vintage keyboard. Our hourly rate is 95.00 plus parts in our shop. The average Wurlitzer or Rhodes repair is around 4-8 hours, sometimes more depending on the service it requires. This should give you an idea of what a general cost is. Refurbishing is a different story and will require much more time and thought.
We generally do not accept tech questions unless they are directly related with one of our products. We do our best to provide all information necessary on related product pages and in our video series.
Vintage Vibe offers two lines of hand crafted electric pianos: The Deluxe and The Classic. Both lines implement the exact same internal parts in their construction and include a set of legs, sustain pedal and sustain rod.
Our Deluxe piano features a fiberglass lid handcrafted one at a time in the USA. These custom lids are available in over 73 different gel coat finishes including exotic sparkle and solid colors. Each Deluxe and Classic line piano is crafted to the highest possible standard while leaving no stone unturned during articulation, voicing and in our final evaluation before it is deemed ready to be shipped to the customer.
Our Classic piano offers the “Classic look” featuring impact resistant, black textured ABS plastic lid that defines that classic look.
Here at the shop, we simply use a strobe tuner to tune our pianos. Alternatively, you can stretch tune your piano but going forward you will be a slave to keeping up with that type of tuning. If at any point a note or two or more goes out you cannot simply tune it straight with a tuner. There is a formula to stretch tuning that must be adhered to, otherwise your piano will play out of tune. If you are not a piano tuner, this method will cost you money to keep your piano in tune. The results of stretch tuning an acoustic piano are obvious and necessary. In our opinion, stretch tuning a Vintage Vibe Piano or a Rhodes piano is neither necessary or worth the time and money. Your personal ideas may be different and that is fine and up to you how you handle your tuning.
Passive Electronics:The output level of the piano is limited to that of the piano’s magnetic pickups; there are no gain stages nor effects. The output level is comparable to that of a guitar and for most all uses will therefore need to be amplified by another device such as a preamplifier, mixing console or PA. The provided controls are also similar to those found in electric guitars. They are comprised of potentiometers and capacitors that cut frequencies from the piano’s signal which allows you to achieve limited tone sculpting. We have included controls for both the bass and treble frequencies. The volume control sets the overall output level at the mono ¼” output jack.
The passive model does not require any external power for its own function. Active Electronics: The output level of the active model is much hotter than that of a passive model due to the onboard preamplifier. A switchable FET gain stage can impart a tube like characteristic to the tone. The eq circuit is capable of not only cutting bass and treble frequencies, but boosting them as well, which allows for expansive tone shaping possibilities. The built in tremolo circuit has controls for depth and speed and can produce a ping-pong effect when used in stereo via the ¼” left and right output jacks. As a visual indicator, an LED on the front panel pulses in time with the tremolo. In addition to the preamplifier, the active model also boasts a stereo headphone amplifier accessible by a ¼” jack.
The active model needs to be plugged into a grounded wall outlet of between 110 – 240VAC in order for the preamplifier and controls to function.
1. Change the sustain dowel to a longer pin. Vintage Vibe sells them-( link)- remove the sustain guide cup. 2. Install a Vintage Vibe Stereo Vibe pre- amp ( link) add 4 or 5 pin cable to cart. 3. Place top piano on top of speaker cabinet, mark where guide cups are located, then add glides to the underside of top piano to hold in place better. 4. You may or may not want to remove your leg plates.
Wurlitzer Reeds unless pre tuned do not come in tune. Mostly they will come flat, from 1/2 note to two full notes. In which case you will file the Reed with a file or if it is very flat you can use cutters to nip or a utility blade to cut larger amounts off.
Maintain a pyramid shape to the lead, meaning smaller on top than the base. This allows for clearance through the pickup.
If you go too far and you end up sharp in pitch you will need to add solder with a soldering iron and solder.
Go slow until you get the hang of tuning reeds, check your tuning often.
When installing reeds there is a +\- range of tuning that can be accomplished by adjusting the Reed forward or backwards when the Reed screw is loosened. At Vintage Vibe we pre tune reeds with a professional Peterson Strobe tuner. When you install the Reed push or pull the Reed until desired tune with your piano. Your piano may not be in tune with 440hz.
The answer is you should have both. If you examine a slow or sluggish key and try to find out why it is being affected you will look at a couple different causes and effects.
1.Lift the hammer so there is no weight on the key, next push the key down in front by the pedestal and see how it returns. It should return freely. If it does not return freely, look at the front rail bushing and ease if necessary.
2. Now let the hammer down and lift the opposite key end up a half-inch and see how it drops, again it should drop freely. If not examine the Key pin hole or either bushings.
3. There are a total of three points you will look at- two key bushings, one on each side of key, one is under the key at the front called the front rail bushing and the other is on top of the key at it’s center, called the balance rail bushing. This red felt is what helps keeps the key in alignment with a good feel. In conjunction with the key pins a properly working bushing allows the pins to enter and leave the bushing without friction but snug enough to keep side-to-side movement to a minimum. The third is the key pinhole, which is under the center red key bushing facing down on the balance rail.
So far what I have described are points that cause friction and drag from moisture and thus sticky keys. Having the right tool is the difference between correcting an issue quickly and correctly or frustration and mutilation of your piano keys.
If you don't have tracking there are three possibilities, your order hasn't shipped yet; the tracking didn't update when it was shipped which can be fixed and emailed again; or it has just been picked up and hasn't started hitting scan check points.
Shipping days are based on business days, which doesn't not include Saturday or Sunday. Any order with 3 day delivery ordered on Wednesday night will go out on Thursday and arrive on the third business day which is Monday. Please make note that holidays effect shipping days.
When an order is going to another country it is estimated to take 8-12 business days because the package goes to multiple check points as well as passing through customs to make sure the package is safe and headed in the right direction. Once through customs the delivery will be finished by your countries postal service.
It is possible that you will be charged duties or fees for an international order by customs. We do not have any control over this, nor do we have a way to predict the amount. We will not be able to put the order description as a gift to try and avoid this. For information on what causes these fees or how much they could be please contact your country's customs office.
Please send detailed photos of the product and the box it came in to email@example.com along with your name and order number. This will help us determine if it is a shipment issue or a shop issue and we can proceed accordingly.
We can take orders over the phone, but it is better to use our site to make sure you can see the information is correct. The order will be dropped into our timeline of orders as soon as you get your confirmation email.
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Follow these easy steps: 1. Contact our customer service at firstname.lastname@example.org 2. Tell us your original order number and which item(s) you'd like to return. 3. Mail us back the item(s) 5. Once the return is received and processed, we’ll contact you to confirm that a refund has been issued. (This usually takes about 5 business days from receipt of the return.) Your return may be subject to 25% restocking fee. Please note: The order history on your My Account page does not reflect the return status.